Support - horseshoe4u.com

Support

We accept all major credit and debit cards such as Visa, Visa Electron, MasterCard, Switch and Solo, and utilise PayPal as our prefered secure payment gateway.

'The Memory Chest Company'. Send it to us at 28 Saxon Road, Penkridge, Staffordshire, ST19 5EP.

Trade Accounts have additional payment methods availabe. For more information please contact us

Do I receive a confirmation email after payment?

Yes, shortly after placing your order. If you do not receive this please contact us

What are the different methods of placing an order?

An order can be placed online or by ringing our head office on 01785 715 229.

Can I amend my order once it has been placed?

This depends on the stage of your order.

What are the delivery charges and carriage methods?

This will depend on the weight of the item(s) involved, but we usually use Royal Mail.

We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site.

Terms and Conditions

We maintain this web site as a service to our customers, and by using our site you are agreeing to comply with and be bound by the following terms of use.

Returns and Shipping Policy

Please read our Shipping and Returns Policy carefully:

How long will I have to wait for delivery?

We endeavor to despatch goods within 24 hours of your order, as long as your payment is cleared.

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